For claims reported after 08/01/2010, below please find the new toll free number to

report claims and important links:

·         24 hours toll-free injury reporting line: 1-888-393-6828

·         Report a claim online with First Notice Loss (FNL) at www.chartisinsurance.com/fnl

·         Find a nearby medical provider at www.chartisinsurance.com/intellirisk , click on the “Find Nearby Medical Care” to access the Medical Provider Directory home page.

For claims reported before 08/01/2010:

• Claims customer service: 888.321.7590
• Find a medical provider for Florida: www.genexservices.com , click on Customer Resources, then click on GENEX Provider Pathway 
• Find a medical provider for states other than Florida by calling Claimetrics: 877.728.5544, ext. 2344

Zurich
UPA partners with Claimetrics for claims management of Zurich policies.

• 24-hour toll-free injury reporting line: 888.321.7602
• Claims customer service: 888.321.7590
• Find a medical provider for Florida: www.genexservices.com , click on Customer Resources, then click on GENEX Provider Pathway 
• Find a medical provider for states other than Florida by calling Claimetrics: 877.728.5544, ext. 2344